Frequently Asked Questions
Everything you need to know about GREG ROSS collections and services.
What is the standard shipping timeframe?
Domestic orders typically process within 2-3 business days and arrive within 5-7 business days. International shipping times vary by location and are calculated at checkout.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition releases may be final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. GREG ROSS silhouettes often feature an intentional oversized fit; we recommend sizing down if you prefer a more tailored look.
Do you restock sold-out items?
To maintain exclusivity and reduce waste, many of our seasonal pieces are produced in limited quantities and will not be restocked. We recommend signing up for our newsletter for alerts on core collection drops.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Klarna and Afterpay.
Are duties and taxes included for international orders?
For most international destinations, duties and taxes are calculated and collected at checkout to ensure a seamless delivery process without additional fees upon arrival.